We will confirm the status of your return once the product has been received and the quality inspection is complete.įor more information, please read our Delivery and Returns Policy.Īll OMEGA watches are delivered with a 5-year warranty that covers the repair of any material or manufacturing defects. If you purchased as a guest, please request your free return here. To request a free return, please Sign In to your My OMEGA account. scratches, worn or damaged items, missing components), will be returned to you and no refund will be issued.Īny products that are personalised (embossed, engraved, etc) cannot be cancelled or returned after purchase. Returns are only applicable to orders made on Returns are not accepted in the boutiques with the exception of online purchases where the boutique pick up option was selected as the delivery method.Īny product that fails the quality inspection by Customer Service (e.g. If you are not satisfied with your product, you may return any unworn, undamaged merchandise purchased online from by mail within 14 days of delivery for a refund of the purchase price, providing that the merchandise is in original condition and has not been damaged.

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